Auto-Deliver & Subscriptions

Never run out of your favourites — save automatically with flexible deliveries. Pause or cancel anytime.

How it works

  1. Select Auto-Deliver on eligible products.
  2. Choose a delivery frequency (e.g., every 4, 6, or 8 weeks).
  3. We’ll email you before each renewal so you can edit, skip or cancel.

Tip: Add items for a single cycle if you just want to try them in your next delivery.

Why subscribe (Subscribe & Save)

  • Convenience: Set-and-forget auto delivery so you never run out.
  • Flexibility: Pause, skip, or cancel any time before renewal.
  • Value: Free shipping over $129; standard rates otherwise.
  • Local support: Australian-owned customer service if you need help.

Billing & renewals

We charge your saved payment method on the renewal date. You’ll receive an email reminder a few days prior so you can make changes if needed. Price reflects the product price at the time of renewal and any applicable subscription discount.

Shipping & delivery

Auto-Deliver orders ship like regular orders. Orders over $129 ship free; otherwise standard rates apply. Delivery times depend on your address and chosen carrier. Heavy/bulky items may incur carrier-calculated rates.

Manage or cancel your subscription

Use the link in your subscription emails or your account page to update frequency, skip a cycle, change items, or cancel. Changes apply to future renewals and can be made up until the cut-off shown in your reminder email.

Need a hand?

We’re here to help with setup, skipping a delivery, or cancellations.

FAQs

Can I add a product for just one cycle?
Yes — add the item to your next delivery only, then remove it for future cycles in the subscription portal.
When will I be charged?
On your renewal date. We’ll email you beforehand so you can adjust, skip, or cancel.
How do discounts, bundles and free shipping apply?
Free shipping applies over $129. Other discounts follow our standard promo rules unless stated otherwise.